JOIN OUR TEAM

Thank you for visiting COSMO Careers

COSMO is one of Australia’s best loved air purifier brands and employs over 3,000 Team Members across Distribution Centres, Customer Service Centres, Corporate offices, and Technical Support Offices located in South East Asia, Europe, and Australia. To join our energetic team, simply email in a PDF copy of your CV/Resume to [email protected] and our Human Resource Personnel will be in touch with you if you are shortlisted for an interview. 

In your email, you are to clearly include the following: 

Position you wish to apply for

Availability period

Preference for Part-Time or Full-Time Shifts 

We regret to inform you that only shortlisted candidates will be contacted for an interview with the head of each respective department.

Customer Service Representative

Customer Support Team

  • Offer Customer Service Support by answering to queries via means of telecommunication.
  • Respond to customer emails which includes (but not limited to) feedbacks, and complaints. 
  • Assist customers on warranty claims and product returns.
  • To ensure that customers are satisfied with the products, services, and features provided by COSMO. 
  • Any other additional duties as assigned by Head of Department.

Sales Representative

Marketing & Sales Team

  • Accountable for promoting COSMO’s products, services, and features via means of telecommunication.
  • Identify leads and educate prospects on COSMO’s products through calls, trainings, and presentations.
  • Provide existing customers with exceptional support.
  • Generate marketing ideas and be actively involved in meetings.
  • Any other additional duties as assigned by Head of Department.

Technical Support Manager

IT Support

  • Manage technical service-related operations in relation to COSMO
  • Oversee the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications.
  • Ensure that physical inventory levels are monitored and replenished as needed.
  • Responsible for designing and implementing improved process or operational policies.
  • Recommend technological changes to products or services to fulfil customer needs.

Administrative Assistant

Human Resource

  • Provide administrative support to ensure efficient operation of department.
  • Answers phone calls, schedule meetings and support the COSMO team.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, and more.
  • Be able to multi-task and work well with Microsoft Office (*Excel, Word, Powerpoint*)
  • Any other additional duties as assigned by Head of Department.

Want to join our team? We are hiring!

We are always looking for ambitious, enthusiastic and entrepreuneurial people to join our team. If this sounds like you, drop us a line with what you can bring to our company that sets you apart from anyone else! Be sure to indicate the above mentioned pointers stated above before sending in your application. We look forward to hearing from you!

[email protected]